Cancellation Policy

At Popular Pets123, we strive to process and ship your orders as quickly as possible. If you need to cancel an order, please get in touch with us immediately.

1. Order Cancellation: You can cancel your order within 24 hours of placing it, provided it has not yet been shipped.
2. How to Cancel: To cancel an order, contact our customer service team at support@popularpets123.com or call +1 (203) 522-1003 with your order number.
3. After Shipment: Cancellations are not possible once an order has been shipped. You will then need to follow our Return Policy after the item(s) arrives.